What Data We Collect and Why
When you open an account with us, we collect the information you provide — your name, email address, phone number, and the details needed to verify your identity. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record transaction data such as
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amount, timestamp, and wallet reference number. We do not store your full e-wallet credentials or PIN. We also collect device data automatically — your IP address, browser type, and session activity — to keep your account secure and to detect unusual access patterns. This data helps
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us confirm that a login from Bandung matches your usual device fingerprint, for example. We use your data to process transactions, respond to account queries, and improve the way the platform works for you. We do not sell your personal information to third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Where local law and eligible regions require specific data-handling practices, we follow those requirements. You can request a copy of your stored data or ask us to
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delete your account information by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.